FAQ

1. Why choose Faca?
   Choosing FACA means relying on a reliable, innovative and competitive supplier. We guarantee high quality thanks to selected materials. We offer customised solutions, state-of-the-art technology and flexible production capable of handling large volumes and peaks in demand. We ensure fast and punctual deliveries thanks to our logistics. Furthermore, we are committed to sustainability with eco-friendly materials.
    
2. What are the main types of manual winches you offer?
   We offer rope and nautical rope winches with different types of load capacities and operating mechanisms, including worm gear and conveyor belt winches.
    
3. How do I choose the right manual winch for my product?
   The choice depends on the weight of the load, frequency of use, environmental conditions and available space for installation. Our experts will guide you in making the right choice according to your needs.
    
4. Can your winches be used for heavy industrial applications
   Yes, we supply manual winches designed for industrial applications, such as vehicle manufacturing and lifting equipment up to 500kg, with durable materials and safety systems.
    
5. In what situations is it more advantageous to use a manual winch than an electric one?
   FACA's manual winches are the ideal choice when you need a reliable, cost-effective and easy-to-install solution without the need for a power supply. They are particularly advantageous outdoors, on mobile vehicles, in remote areas or in applications where ease of use and low maintenance are essential. Perfect for lifting and towing in the marine, agricultural and industrial sectors, they ensure safety and control in every operation. Find out more at https://www.manualwinch.eu/manual-winches.php.
    
6. In what contexts is the use of a traction wall winch recommended?
   FACA's traction wall winches are ideal when loads need to be moved in a controlled and safe manner without taking up floor space. They are particularly suitable for applications in industry, construction and agriculture, e.g. for moving sliding doors, large awnings or mobile structures. Thanks to their fixed installation, they guarantee stability and ease of use. Find out more at https://www.manualwinch.eu/wall-mounted-hand-winches_7.html.
    
7. Can I install your winches on my customised products, such as parasols or retractable tents?
   Yes, we offer compact and customisable solutions, ideal for applications where space is limited, such as parasols, tents and mobile structures.
    
8. What materials do you use for the construction of your winches?
   Our winches are made of galvanised Fep11 steel, stainless steel and corrosion- and weather-resistant composite materials.
    
9. Are your winches suitable for lifting car or motorbike parts?
   Yes, we have specific models for lifting light and heavy loads, with safety systems that prevent sudden slipping.
    
10. Can I integrate your winches into industrial machinery or customised equipment?
    Yes, we offer technical support for integration and can customise the dimensions and mechanisms according to your needs.
     
11. Do you offer winches with integrated safety functions?
    Yes, our winches are equipped with automatic brake/clutch and protection systems.
     
12. Is it possible to order customised winches for specific needs?
    Yes, we provide customised solutions in terms of size, load capacity, type of crank, etc.
     
13. Which sectors do you mainly serve?
    We work with several sectors, including agriculture for agricultural vehicles, leisure furniture and leisure accessories, such as boat trailers.
     
14. Do you have quality certifications on your products?
    Yes, we have the Machinery Directive 2006/42 EC certification and we follow strict quality controls at every stage of production.
     
15. What is the average production and delivery time?
    Lead times vary depending on the complexity of the order, but we generally manage to guarantee quick delivery thanks to our production organisation.
     
16. Do you offer after-sales service or maintenance?
    Absolutely yes, we also support customers after purchase with technical assistance and maintenance solutions throughout the warranty period.
     
17. Are you able to support modifications to existing products?
    Yes, we can modify designs, materials and production processes to optimise performance and costs.